We are open Monday to Friday from 8.30am to 6.00pm.
Every effort is made to ensure the appointment time is as convenient as possible for the patient. We are usually able to offer ‘same day’ appointments, although we cannot guarantee that this will always be with the doctor of your choice.
Patients can choose a doctor of the same sex. Consultations are routinely 30 minutes and you are always welcome to bring a family member or friend with you.
Medicals are 75-90 minutes in duration.
At 90 Sloane Street we provide a special, high-level, quality out-of-hours service. We partner with two other Knightsbridge practices to share the on-call provision. We make it easier for you to access investigations, private hospital care and admissions out of hours. For example, our personal relationships with specialists could make the difference to you being seen by a top expert,
on a Sunday.
Our out-of-hours care is available to you 365 days a year. We regard this service to be of great importance, bearing in mind that by definition, ‘out-of-hours’ means nearly 70% of the time.
To contact the out-of-hours service, call the practice on 020 7235 5850 and the out-of-hours number will be given. Alternatively, call 020 8938 3577 and ask that the doctor on duty call you back.
We advise against using the hospital provided urgent care private centres unless you are going to need an x-ray (hospitals have this facility onsite). These hospitals have a generic on call rota and you may be referred to a specialist who may not be ideal or of the correct subspecialty.
Dial 999 for a heart attack or stroke.
Heart attacks typically present with central dull, continuous, crushing or vice-like chest pain, sweating, grey pallor and shortness of breath. If this happens ring 999 first before you call the Practice.
The NHS offers a first-class service where you are taken direct to a cardiac catheter laboratory where angiograms are immediately performed, and stent procedures (PCIs) are carried out if necessary. The private system is often slower for this type of emergency and any delay can risk lives. When the ambulance is on its way, you can of course call our doctor on call. He or she can meet you at your house if necessary, together with the ambulance so long as a delay is not incurred – speed is crucial.
The NHS is also best for the emergency treatment of strokes. 80% of strokes are due to ‘infarction’ where there is lack of blood flow to an area of the brain, and 20% are due to bleeds (haemorrhages).
In the case of a suspected stroke, the ambulance will take a patient direct to the nearest Hyper-acute Stroke Unit (HASU) where a brain scan will be performed. Brain preserving/lifesaving treatment can then be started usually with clot-dissolving agents or occasionally direct removal of
clots from blocked arteries.
You do not need to have an NHS GP to access these emergency services. Local London HASU units include Charing Cross Hospital, University College Hospital, Kings College Hospital, St Georges Hospital Tooting and the London Hospital. These are accessed via the ambulance service – Dial 999 and say you have an emergency – a patient with a suspected stroke.